Frequently Asked Questions

Do we provide window coverings?

No, window coverings are not provided by us in any units. If there are window coverings that are in good shape from a previous tenant, we will leave them in the unit for the future tenant to decide if they would like to keep them or not.

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Which school district am I in?

Please visit the Olathe Public Schools website to receive more details!

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https://www.olatheschools.org/
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What cable/internet options do I have?

We suggest to reach out to your preffered internet company to see if they service your unit. Suggestions to visit: AT&T, Spectrum, Google Fiber, etc... Again these places may not service the unit you've applied for. 

Please refer to the Telecommunications Addendum in your lease for the policy on installing satellite dishes. Please note, satellite dishes are not permitted at the Parkview or the Reserve communities.

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How do I get my mail keys?

To get your mail keys, bring a copy of your signed lease to your local post office! They will be able to inform you what mailbox is yours. Please note that the process with the post office could take 5-7 business days to process the mail key request.

110 N Chestnut St, Olathe, KS 66061

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Which trash company should I use?

Olathe

City of Olathe 

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https://www.olatheks.org/

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How do I submit a Maintenance Request?

Please refer to the Rent Caf Resident Portal instruction sheet included in your Move-In Walk Through packet. We have recently converted to a new software program which requires all maintenance requests to be completed through our online portal at https://www.rentcafe.com/residentservices/apartmentsforrent/userlogin.aspx

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How can I make my rent payment?

We have several options available for your convenience:

Online using the Rent Caf Resident Portal at https://www.rentcafe.com/residentservices/apartmentsforrent/userlogin.aspx

Payment can be mailed to PO Box 4167 Olathe, KS 66063

Payment can be placed in the drop box located at 651 N Somerset Ter. Olathe, KS 66062

We accept Personal Checks, Cashier Checks or Money Orders. Cash is not accepted.